Hi i'm ben gonzalez and this is tdi today we have a special guest the commissioner of insurance kent sullivan commissioner sullivan announced that he'd be stepping down as soon as a replacement can be appointed hello commissioner thanks for doing this today thanks ben good to see you you too so governor abbott asked you to head up tdi right after hurricane harvey kind of a challenging time to start things but um what surprised you about the agency during those early days well i was the fifth commissioner in seven years as it turned out so there was a lot of pinup need for action on a number of fronts i think when we took stock of where we were we found out that we needed to respond better on a number of stakeholder fronts we had consumer calls that weren't being handled as perhaps as well as they should have been or turnaround of licenses and the like and so i looked for for partners to help turn things around right and during your time as commissioner you often return to some kind of core principles you talked about modernization and best practice and trying to measure ourselves against the best in the industry what about it were you trying to address and how do you think we've done well i think we've really made very substantial progress um what we found immediately after harvey settled down and we took a look at the operations of the agency were some troubling things it on on the call center front it took 30 minutes or more to have a call answered agent licensing it was four to six weeks to turn to turn around a license and and now things have really changed we measure the call wait...
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How to prepare TX Tdi Lhl234
About TX Tdi Lhl234
TX Tdi Lhl234 refers to the Texas Temporary Disability Insurance (TX TDI) program with the specific identification code Lhl234. This program provides temporary income replacement benefits for individuals who are unable to work due to a non-work-related illness, injury, or disability. TX TDI is designed to offer financial assistance to Texas residents who do not have private disability insurance coverage and are temporarily unable to work. It is meant for individuals who have been unable to earn wages for at least eight consecutive days due to their medical condition and expect to be out of work for a significant period of time. The benefits provided under TX TDI aim to help individuals meet their basic financial needs during their temporary disability, providing a partial income replacement. In summary, TX TDI Lhl234 is a program specifically for Texas residents who do not have private disability insurance and need temporary income replacement due to their non-work-related illness, injury, or disability.
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